How to File Auto Insurance Claim on Allstate Insurance Company


How to File Auto Insurance Claim on Allstate Insurance.

Commercial auto insurance (also called business auto insurance) helps protect you and your business vehicles by paying for repairs or medical bills after a covered accident. Liability coverage is standard in an Allstate business auto insurance policy, but there are also other optional coverages that may be beneficial to you.

Filling a claim on the Allstate insurance company is straightforward and does not have any complicated process. To file a claim, all you need to do is to follow the steps below.

How to File Auto Insurance Claim on Allstate Insurance

  1. First, call 1-800-Allstate and follow these steps to reach the correct person:
  2. When you hear: “Will you need help with claims?”, say YES.
  3. When you hear: “New claims or existing claims should be managed online.”, say NO.
  4. Continue following the prompts.
  5. After you file, you can track your business auto claim by calling 1-800-897-4865.
  6. Business owners’ policy claim: Call 1-800-359-1000

File and track your claim

Once you’ve filed your claim at 1-800-ALLSTATE, you’ll receive a claim number. Use it to track your commercial auto claim’s progress. You can get updates on your business property or liability claim from your adjuster.

Coverage and damage evaluation

Allstate Insurance will assess the damage and help set up any necessary repairs or replacements your policy covers.

Estimate review

We’ll contact you about your claim settlement once you have a repair estimate.

Start repair

You can start repairs once you’ve had your estimate and coverage reviewed. Use a trusted shop from Allstate’s Good Hands® Repair Network for auto repairs or go with an outside provider of your choice.

Get paid

We’ll send the payment to either you or the repair provider. It depends on the details of your coverage.

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